Debt Recovery
As a business, it’s important that you get paid what you’re owed by your customers and your clients.

Debt Recovery

As a business, it’s important that you get paid what you’re owed by your customers and your clients. Late payments, and people trying to avoid paying for goods and services, can be costly to your business and have long-lasting and damaging repercussions.

1. Invoice as normal

The process for debt recovery should begin with you invoicing your clients as normal. You and your clients should have already agreed on payment terms, so, ideally, at this point, you should wait for confirmation that you’ve received payment.

2. Chase

If it turns out that you haven’t been paid by a client, then you should begin a process of chasing up the invoice. This could involve you sending additional emails or making phone calls to politely remind the client that they need to pay for the work you have completed for them, otherwise the situation will continue to escalate.

3. Credit hold

One way to prompt a client to pay is to stop doing any work for them until they have paid their outstanding debt to you. This is sometimes referred to as a credit hold or administrative hold, whereby work on an account stops due to a lack of funding. In many cases, this is likely to solve the problem as a business might suffer without the services you are providing to them. However, if this doesn’t result in you receiving your payment then you do have other options.

4. Final notice

The final notice is the last piece of correspondence you’re likely to send the client, before legal proceedings begin. This highlights to them that they have until a certain deadline, which you can decide, to settle any debts with you, before you begin pursuing legal action against them to claim the money you’re owed. If this final notice doesn’t see your client settle any outstanding payments with your business, then you need to consider legal action.

5. Legal action

Your last resort is to pursue legal action. When you reach this stage and your invoice has still not been settled, please contact us.


As every instruction is unique and may have many different issues, we will provide you with a quotation for your claim at the start. The information provided here is therefore a general guide.


Where your claim relates to an unpaid invoice or similar which is not disputed and enforcement action is not required, we would charge a fixed fee or £225 - £400 plus vat.

If your claim is disputed from the start or subsequently becomes disputed, we will discuss any further work required and any further costs with you.

For fixed fee matters, our fee will include:

For Disputed Claims, our fee will include:


There may also be costs incurred that are payable to third parties, such as search or tracing fees. We will advise you about these if they are relevant to your matter.

If an application to court is required, this will also attract a court fee which we will advise you about if applicable. This varies and will depend on the value of your claim.

Contact us now to see how we can help

If you would like more information on the legal services we offer,
please request a call back by entering your details below.

Thank you.
We will be in touch shortly...
© KK Law Solicitors 2021
Privacy Policy | Terms & Conditions | Complaints Procedure
Website Design by